HHAeXchange is an all-in-one platform designed to streamline every aspect of home healthcare management. It brings scheduling, billing, and compliance into a single, intuitive system that serves agencies, caregivers, and patients alike. In a digital world, the platform helps teams coordinate care more efficiently, reduce administrative tasks, and keep care delivery running smoothly from shift to shift. With multilingual support and mobile access, HHAeXchange adapts to diverse workforces and patient needs, delivering a cohesive experience across the care journey.

Electronic Visit Verification (EVV) is built into the system. Visits are locked in and clocked out with the simple tap of a button, and start is verified by matching the patient’s approved address to the clock-in GPS coordinates. This ensures accurate, compliant documentation whether a visit takes place at home or out in the community.

Real-time scheduling lets caregivers see upcoming visits as they are scheduled, while access to patient information—demographics and the plan of care tasks—helps with preparation. The app also provides directions to the patient’s home, keeping travel efficient and on track.

Case broadcasting delivers instant notifications when shifts become available, making it easy to request or reject on the spot. Visit notes can be added with text, images, or audio, and the messaging center supports real-time communication with the agency, helping teams stay aligned from intake to completed care.

Note: Not applicable to Texas, Illinois, or Massachusetts.

The HHAeXchange Mobile App puts caregiving tools in the palm of your hand. It allows caregivers to clock in and out right from their smartphone, stay connected to their agency, and manage tasks on the go. The app is available in multiple languages and lets users view schedules, get directions to patients’ homes, and accept new cases while in the field, making caregiver workflows more flexible and efficient.

Key functionality includes Electronic Visit Verification (EVV), start-of-visit verification via GPS, and the ability to match a visit to the correct address. Real-time scheduling, patient demographics, and plan-of-care tasks are accessible, along with directions to each visit. Case broadcasting, quick shift acceptance or rejection, comprehensive visit notes (text, image, or audio), and in-app messaging help keep the entire care team synchronized—no matter where you are.

Disclaimer: The HHAeXchange Mobile Application requires an active internet connection (3G, 4G, or WiFi). Note: Not applicable to Texas, Illinois, or Massachusetts.